How TeleVega Rates Online Casinos

The six checks and their weights

Payout speed and limits25%

Time from withdrawal request to money received: the processing time and pending period the casino commits to in its terms, replaced by our own measured time once a review is marked as tested. Minimum and maximum withdrawal limits count here too.

Licensing and fairness20%

Licence type and issuer checked against the regulator’s public register, ownership transparency, RNG certification, and the complaint record on Casino Guru and AskGamblers — including how the operator handled those disputes.

Bonus terms20%

Wagering multiple, game contribution, maximum bet while wagering, maximum cashout, expiry, and how clearly the terms are written.

Banking for NZ15%

Which NZD methods work for both deposits and withdrawals, fees, minimums, and whether local banks interfere.

Games and providers10%

Library size matters less than which RTP versions the casino runs and whether Aristocrat-style titles are licensed clones.

Support10%

Which channels exist and the hours they are staffed, what the terms promise, and the reply time where we have put a question to support ourselves.

Who writes the reviews

Every review carries the name of the editor responsible for it. Each editor owns one part of the scoring method, and the sections of a review are checked by the editor for that area regardless of who wrote the rest.

Aroha NgataNew Zealand editorAuckland-based writer who covers the NZ side of every review: NZ$ wallets, local bank options, what the Gambling Act and the DIA actually say about offshore play, and which 'NZ casinos' are just Australian pages with the currency changed.

Callum ReidPokies editorSpent six years as a gaming-floor attendant in Victorian pubs and clubs before moving online. Reviews pokies by RTP, volatility and hit rate rather than by theme, and keeps a running list of which offshore casinos run the 94% versions.

Daniel KowalskiLive casino and table games reviewerDealt blackjack and baccarat on a Perth casino floor for eight years. Reviews live-dealer lobbies from the other side of the table: stream quality, dealer procedure, side-bet house edge and whether the table limits suit an ordinary bankroll.

Leah MorrisonPayments and banking editorTwelve years in bank fraud and disputes teams in Adelaide. Tests every deposit and withdrawal method we list — PayID, bank transfer, Neosurf, cards, Apple Pay — and documents which ones actually work from an Australian account and what the bank sees on the statement.

Marcus OkaforLicensing and player-safety editorFormer regulatory-affairs writer for an Australian industry body. Checks every licence claim against the regulator's register, tracks ACMA blocking notices, and grades casinos on how they handle complaints and self-exclusion, not on how they describe themselves.

Priya NairBonus terms analystFormer compliance analyst at a Sydney payments company. Reads the full terms and conditions of every bonus we list, line by line, and translates wagering, max-bet and max-cashout clauses into what they cost a real player.

Tom WhitakerCrypto casinos reviewerHas been using Bitcoin since 2017 and measures casino payouts the only way that cannot be argued with: by block timestamp. Covers USDT, BTC, LTC and ETH banking, network fees and the difference between 'instant' in a FAQ and instant on-chain.

How we make money

TeleVega earns a commission from casinos when a reader signs up through our links. Commission never changes a score or a ranking: the order on every list is the editor rating, and casinos that fail a payout test are removed whatever they pay. Links to casinos are marked as sponsored.

What gets a casino removed

A withdrawal we requested that is not paid within 14 days without a valid reason; confiscation of winnings on grounds not stated in the terms; loss of licence; or repeated, credible player complaints about the same problem.